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    Completing the form does not guarantee you any compensation

    Please note that completing this form does not guarantee you any compensation.

    Indeed, it will ultimately be up to the court to decide on the merits of the class action and the terms of compensation. In addition, the eligibility criteria to receive compensation could be modified by the court, which could result in your exclusion from the class action.

    Please also note that we will not conduct a detailed analysis of each individual case until there is a final judgment or settlement in the file. Completing this form does not mean that you are eligible.

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    Ongoing class actions

    Union des consommateurs and Lessard v. Bell Mobility Inc.

    Bell Mobility / Price change of optional services

    The action seeks to compensate all persons in Quebec who subscribed to Bell Mobility Inc wireless services with a Fixed Term Service Agreement including an optional service, and for whom the price of this service was changed by Bell Mobility Inc. in March or April of 2014.

    Latest news

    On March 30, 2017, the Court of Appeal authorized the class action against Bell Mobility Inc. and on April 5, 2018, the Superior Court amended the description of the group to include corporations with more than 50 employees.

    Conditions to be part of this class action

    You are a class member if you subscribed to Bell Mobility Inc. wireless services in Quebec and you were bound by a Fixed Term Service Agreement (other than the applicable BM-3 Agreement pursuant to Telecom Regulatory Policy CRTC 2013-271-BM-2) including an optional service, and price of this service was changed by Bell Mobility Inc. in March or April of 2014; these services are the Canadian Unlimited Long Distance Service and the following Call Display and Message Center bundles:

    -Option Package #2
    -Bundle 7
    -Bundle 7 – Mobile TV included
    -Enhanced FV
    -Bundle 8
    -Bundle 8 – Blackberry
    -Bundle 8 – iPhone
    -Bundle 5
    -Call Display and Visual Voicemail
    -Call ID and Message Centre Express
    -Feature Bundle B
    -Message Centre and Call Display
    -Message Centre Express and Call Display Bundle.

    Registration form

    You can register at the bottom of this page to receive information on the developments of the class action.

    For more information on how to become a member of a class action, you can consult our What are class actions section.

    Summary of the class action

    Bell Mobility Inc. changed the price of the Canadian Unlimited Long Distance service and the Call Display and Message Center bundles in March or April 2014. The plaintiff Union des consommateurs claims that this was a violation by Bell Mobility Inc.  of the Consumer Protection Act and the Civil code of Quebec.

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