Bell Mobility / Price change of optional services
The action seeks to compensate all persons in Quebec who subscribed to Bell Mobility Inc wireless services with a Fixed Term Service Agreement including an optional service, and for whom the price of this service was changed by Bell Mobility Inc. in March or April of 2014.
Latest news
On March 30, 2017, the Court of Appeal authorized the class action against Bell Mobility Inc. and on April 5, 2018, the Superior Court amended the description of the group to include corporations with more than 50 employees.
On December 16th, 2022, the Superior Court approved the notice to class members informing them of the class action. You can consult the notice here.
Conditions to be part of this class action
You are a class member if you subscribed to Bell Mobility Inc. wireless services in Quebec and you were bound by a Fixed Term Service Agreement (other than the applicable BM-3 Agreement pursuant to Telecom Regulatory Policy CRTC 2013-271-BM-2) including an optional service, and price of this service was changed by Bell Mobility Inc. in March or April of 2014; these services are the Canadian Unlimited Long Distance Service and the following Call Display and Message Center bundles:
-Option Package #2
-Bundle 7
-Bundle 7 – Mobile TV included
-Enhanced FV
-Bundle 8
-Bundle 8 – Blackberry
-Bundle 8 – iPhone
-Bundle 5
-Call Display and Visual Voicemail
-Call ID and Message Centre Express
-Feature Bundle B
-Message Centre and Call Display
-Message Centre Express and Call Display Bundle.
Summary of the class action
Bell Mobility Inc. changed the price of the Canadian Unlimited Long Distance service and the Call Display and Message Center bundles in March or April 2014. The plaintiff Union des consommateurs claims that this was a violation by Bell Mobility Inc. of the Consumer Protection Act and the Civil code of Quebec.