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    Notice about our registration form
    Completing the form does not guarantee you any compensation

    Please note that completing this form does not guarantee you any compensation.

    Indeed, it will ultimately be up to the court to decide on the merits of the class action and the terms of compensation. In addition, the eligibility criteria to receive compensation could be modified by the court, which could result in your exclusion from the class action.

    Please also note that we will not conduct a detailed analysis of each individual case until there is a final judgment or settlement in the file. Completing this form does not mean that you are eligible.

    We will inform the people who have registered of any final outcome in the class action. We will communicate with them by email. We invite you to notify us of any changes to your email address.

    We also invite you to keep informed through our website which we will update regularly.

    We thank you for your interest in this class action.


    Ongoing class actions

    Bergeron v. Telus Communication Company

    Wireless services / illegal fees for the reception of a text message outside of Canada

    This class action seeks to compensate Telus, Koodo and PC Mobile clients travelling outside Canada who were charged exploitative and abusive fees for the reception of a text message on their mobile device.

    Latest news

    On March 1st, 2017, Justice Pierre Labelle of Quebec Superior Court authorized the class action. We are now preparing for trial.

    On September 5, 2017, the defendant filed the Originating application.

    The Telus defense was filed on June 13, 2018 and we will be interviewing a Telus representative in June 2019. We will then be able to ask the Court to set trial dates.

    Conditions to be part of this class action

    You are a member of this class action if you fulfil the following criteria:

    All consumers residing in Quebec who have paid international roaming fees to the Respondent for having received text message after January 9, 2012.

    What is alleged against Telus?

    Telus (including Koodo and PC Mobile) charged consumers 60¢ to receive a single text message outside of Canada while the rest of the Quebec wireless industry did not charge for this service. The Defendant stopped billing its Telus consumers this illegal fee soon after the case was filed in January 2015. By February 3, 2016, the Defendant had ceased charging its Koodo clients to receive a text message outside of Canada.

    The class action alleges that Telus’ international roaming fee is illegal because it bears no relation to the underlying cost of the service offered and vastly exceeds its fair market value. The class action seeks the reimbursement of this illegal fee and punitive damages of $75 per member.

    If you are part of this class action, we strongly encourage you to register to our mailing list by filling the form below.

    Registration for class actions

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