Important Victory for Consumers – Abusive Roaming Fees
In a unanimous decision rendered on August 10, 2016, the Court of Appeal of Quebec allowed consumers to bring a class action against the international data roaming fees charged by the three major Canadian wireless service providers and their flanker brands:
Rogers, Fido, and Chatr;
Bell, Virgin Mobile, and Solo; and
Telus and Koodo (collectively, the “Defendants”).
The class action alleges that the Defendants charged Quebec consumers exploitative fees for using the internet on a mobile device while travelling outside Canada.
The class action seeks damages to compensate Quebec consumers for the amount of data roaming fees that they were overcharged, as well as punitive damages for the exploitation of consumers.
For more information on the class action, please consult the page for this class action.
To read the Court of Appeal’s decision, click here.